Santander is one of the largest and most successful financial Groups in the world. Abbey has been part of the Santander Group since 2004. The Group acquired Bradford & Bingley's savings business in September 2008 and Alliance & Leicester in October 2008.
The combined business is a powerful one, giving us a 13% mortgage share, a 10% savings and deposits share and a 10% branch market share.
In January 2010 Abbey and Bradford & Bingley branches were rebranded to Santander and Alliance & Leicester will follow later in 2010. With awareness of Santander at 92% compared with 20% five years ago when Abbey was first acquired, the time was definitely right to rebrand our business.
A lot of hard work has been put into integrating our structures, systems and processes so that we can work together as one efficient team across the business. All this has been achieved while delivering consistently strong financial results, which have seen us become the most profitable and efficient personal finance service provider in the UK.
We recently announced an evolution in strategy for UK banking, rewarding our existing 25 million customers with more competitive value-for-money products. As Santander, we will present a united front to our customers, giving them access to 1,000 branches across the UK, which will increase to around 1,300 when Alliance & Leicester rebrands later in the year. We can only do this by working together to deliver the best products and excellent service, guided by our five themes of efficiency, customer service, customer loyalty, teamwork and meritocracy, which are central to delivering on our promises.
Click here to learn about the history of Santander
Job of the Week
Delivery Manager
The Delivery Managers role will be responsible for managing the technical, operational development and delivery of projects and initiatives which, consistently enhance and improve the sales and service performance. You will work with IT and Operations to implement ‘best in class’ processes and service delivery and through this grow our Santander online bank.
Click here to read further details and apply.
