Accessibility and Site Help

At Santander, we're committed to making sure everyone has access to our websites. We design them with these accessibility guidelines in mind.

• We make sure that navigation throughout the site works in a consistent way.
• We use a standard web font to make it easy for all to read. In most cases, the size of the font can be adjusted according to the users' needs, using standard browser and operating system options.
• All the images are given 'alt text' alternatives except those which are only decorative; the tags for these are left blank.
• We never use colour as the only way to convey information.

Adobe Acrobat is required to view and print PDF documents that appear on this website. To download this program for free, visit the Adobe website (opens in a new window). To read PDF documents with a screen reader please link to the Access Adobe website (opens in a new window) which provides useful tools and resources.

• for Branch positions including Customer Service and Personal Banking Advisors, Sales and Specialist roles within the Branch and Regional Network, Branch Support, Secretarial and Management roles the Resourcing team on 0870 8509 142 for recruitment queries or any problems relating to making an application. If you have difficulty with site accessibility or functions unrelated to job applications please call 0845 496 3407.
• for all Contact Centre (including Sales, Service and Collections), Operations, Head Office and Central Functions the Resourcing team on 0870 414 9080
• for all positions in Specialist Banking Divisions please apply directly click here

Help with changing your settings

Your browser already includes a number of ways to change the way our web pages are displayed. Here's how to change settings using Internet Explorer :

Internet Explorer

To permanently apply font and colour changes

To enlarge text

To change text and background colour

To prevent graphics and images appearing

To change the size of the window

To change the colour of links displayed on a screen

To permanently apply font and colour changes

On the browser Tools menu select 'Internet Options'

On the General tab, select 'Accessibility'

Click on the three boxes to show ticks

Click on 'OK'

To enlarge text

On the browser Tools menu select 'Internet Options'

On the General tab, select 'Accessibility'

Tick the 'Ignore font sizes specified on web pages' check box

Click on 'OK'

On the browser menu select 'view'

Click 'text size'

Choose the size of text

To change text and background colour

On the browser Tools menu select 'Internet Options'

On the General tab, select 'Colour'

Deselect the 'Use Windows Colours' tick box

Select the box next to 'Text' and choose a colour

Click on 'OK'

Select the box next to 'Background' and choose a colour

Click on 'OK'

On the browser Tools menu select 'Internet Options'

On the General tab, select 'Accessibility'

Click on the three boxes to show ticks

Click on 'OK'

To prevent graphics and images appearing

On the browser Tools menu select 'Internet Options'

On the Advanced tab, scroll down to the 'Multimedia' heading

Deselect the graphics options 'animations', 'videos', 'pictures' and 'images' by clicking on the boxes to remove the ticks

Click on 'Apply' then 'OK'

To change the size of the window

On the browser View menu select 'Full screen' or press F11

To change the colour of links displayed on a screen

On the browser Tools menu select 'Internet Options'

On the General tab, select 'Accessibility'

Click on 'Select ignore colours specified on Web pages' (should contain a tick)

Click 'OK'

Select 'General' tab and click on 'Colours'

Turn off the 'Use hover colours' tick box (should not contain a tick)

Select 'Visited' and choose the colour that suits you best, Click OK

Select 'Not Visited' and choose the colour that suits you best, Click OK

Select 'OK' for 'Colours'

Select 'OK' for 'Internet Options'

Other options

Other options such as removing animation are available

On the browser Tools menu select 'Internet Options'

On the Advanced tab choose any of the options available to improve the visibility of the web pages. If you have any problems changing your browser settings, use the Help menu in your browser toolbar.