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Our customers come from a wide range of backgrounds and by reflecting and celebrating this diversity in our workforce, we aim to have an inclusive culture which adds real value to our business.

But diversity is not something that we merely pay lip service to. It's too important. Everyone at Santander is selected, promoted and treated on their aptitude and skills to do the job, irrespective of their gender, age, disability, race, religion & belief or sexual orientation. It makes good business sense to attract and retain talented people and develop them to their full potential.

But what does this mean for you? In very real terms, it means nothing should hold you back.

For instance, our Talent and Reward programmes support women to deliver their best, and a suite of benefits including the right to request flexible working, on site gyms, a 24/7 advice helpline, and an emergency childcare and eldercare service are available to support today's working women, their families and other eligible employees. Our commitment to gender diversity works: in 2009, Santander employed the highest number of female managers compared to our UK competitors. Over half of all middle managers (56.6%), 39% of senior, and a quarter (25%) of the UK Executive Directors are currently female.

Our working culture is based on the belief that we all have a responsibility to treat each other fairly and with respect. Comprehensive training programmes and the continuing refinement of policies and procedures means that the principles of diversity and equal opportunity are embedded throughout the employee experience; from recruitment & selection to development, training and benefits.

We work closely with applicants with a disability and work with organisations such as the Employers Forum on Disability, Opportunity Now, the Employers Forum on Age, Stonewall and Race for Opportunity.

We're appointing Executive Diversity Champions to focus improvements, and, having listened to employee feedback, have created rooms for quiet contemplation in our Head Office sites.

Finally, we've set up The Best People Boss Awards to recognise managers who are making Santander a more rewarding, supportive and successful workplace. In testament to this positive approach, over 600 UK employees have nominated their line manager for their support in areas such as professional development and work/life balance. The business fully supports flexible working and individual business areas demonstrate this in different ways.