Frequently Asked Questions

Are work placements available?

All work experience opportunities are advertised on our Early in Career site - http://www.santanderukgraduates.com

When can I start?

Our roles may have immediate or imminent start dates. Start dates will be discussed during your face-to-face interview or assessment centre.

Do I need to open a bank account with Santander UK?

You do not need a Santander UK bank account to apply to work here. However, if you are successful in your application, you will be expected to open an account and have your salary paid in to it upon joining.

Is there an age limit for jobs?

No. Opportunities are open to all applicants who demonstrate the aptitude or ability to undertake the role. We value the breadth of experience and perspective that our more mature staff bring to the teams.

I am interested in more than one position in Santander.

If you are interested in multiple positions with the same job title, you will only need to complete one application form and then let your interviewer know of the other vacancies you are interested in at your telephone interview. If the positions you are interested in have different job titles, please check with the recruitment team and we will advise whether you need to complete separate application forms.

Can I still apply if the vacancy I am interested in is no longer being advertised?

Once a vacancy has been removed from our website it means we are no longer accepting application forms for that vacancy.

Can I arrange my telephone interview via email?

We are unable to arrange telephone interviews via email. Please contact

• for Branch positions including Customer Service and Personal Banking Advisors, Sales and Specialist roles within the Branch and Regional Network, Branch Support, Secretarial and Management roles, the Resourcing team on 0870 8509 142
• for all Contact Centre (including Sales, Service and Collections), Operations, Head Office, Specialist Banking Divisions and Central Functions, the Resourcing team on 0870 414 9080

between 8:30am - 6:00pm Monday to Friday so that we can arrange a mutually convenient time to conduct the interview.

How much notice do I need to give to cancel/rearrange my telephone interview?

The more notice you can give us the better. If you know you will be unable to attend at the time booked please contact a member of the recruitment team to discuss your options.

If I pass my telephone interview am I guaranteed a face-to-face interview?

Not necessarily. If you pass your telephone interview, or in some cases the initial pre-screening process, we will advise you accordingly.

What if I have a disability?

Just let us know if you need any additional help at any stage in the selection process. You can do so by contacting us

• For Branch positions including Customer Service and Personal Banking Advisors, Sales and Specialist roles within the Branch and Regional Network, Branch Support, Secretarial and Management roles - attraction@santanderresourcing.co.uk
• For all Contact Centre (including Sales, Service and Collections), Operations, Head Office, Specialist Banking Divisions and Central Functions - resourcing@santander.co.uk

How can I contact you?

• For Branch positions including Customer Service and Personal Banking Advisors, Sales and Specialist roles within the Branch and Regional Network, Branch Support, Secretarial and Management roles - attraction@santanderresourcing.co.uk or 0870 850 9142
• For all Contact Centre (including Sales, Service and Collections), Operations, Head Office, Specialist Banking Divisions and Central Functions - resourcing@santander.co.uk or 0870 414 9080