We’ll look to you to enable the efficient management of fraud risk. You will provide an expert investigative, consultancy and advisory service by analysing, researching and evaluating fraud to maintain, develop and implement compliance with legislative requirements and minimise financial loss to the company.

Preventing and detecting financial crime is a crucial role of Santander and all its employees. Your responsibility is to perform enhanced due diligence on identified retail customers and carry out customer screening checks to help us reduce the impacts of financial crime.

Getting a mortgage can be a complex process. It’s our role to continually make it a simpler and less stressful process for our customers. Supporting the administration of mortgage operations can be a fast paced environment, and you’ll need to work with multiple systems and be savvy with computers.

Working within the Bereavement Centre of Excellence Operational Team, you will provide an excellent standard of service to customer representatives, during what can be a very sensitive and challenging time for people. The highest levels of service are required in Bereavement.

It’s crucial we maintain the same high levels of service for people making PPI complaints. You’ll be ensuring the process runs smoothly by servicing incoming PPI correspondence from customers and third parties (claims management companies, brokers, solicitors) in relation to their miss-selling PPI complaint.

Case creation is the second part of PPI miss-selling process. You’ll need excellent attention to detail to ensure that we set up the complaint correctly in order to make the customer journey smooth and in line with regulatory timelines.

Our Corporate and Business customers rely on us to help them ensure their businesses are successful. You’ll be supporting these customers by carrying out checks in line with policies and procedures and request further information as necessary and will have some limited contact with customers as part of your role.

You’ll provide an excellent standard of service to customers, clients and regulatory bodies through supporting the thorough investigation and resolution of Subject Access Requests (SARs) in line with agreed timescales and regulatory guidelines.

Big data is big business these days. Sourcing data, storing data, leveraging and analysing data, helps us improve what we do, how we do it. We prevent issues for customers before they happen, create new business opportunities and improve the way we work. Are you dedicated to data?

We’ve been using robotic process automation for nearly a decade in our operational areas, with huge success. We’ve created hundreds of robots, improving processes, the customer experience, and saving the business millions of pounds. This area continues to grow and support across the UK bank.

We develop bespoke applications to streamline manual business processes, and therefore need technical expertise in programming, complex reconciliations, data validation, SQL database architecture, design, security and administration.

We’re looking for exceptional levels of skill within SQL, MSACCESS, TSQL, Windows 7 & XP OS including registry analysis and updates, VB6,C#,NICE,VBS. .net & Automation Anywhere along with a high level knowledge of all productivity tools automations.

A number of areas in servicing our Corporate clients require legal expertise, to produce the legal documentation required for finance deals. The teams handle transactions from a few thousand up to complex multi-million pounds deals.

Trade Finance is a growing area of Santander Corporate Banking. The team process Trade transactions, delivering a market leading service to our corporate clients who use Santander for their Trade Finance Servicing. The team manage specialised products, with deal sizes varying from £5,000 to £50 million. Specialised knowledge and customer interaction is key, along with experience in risk and controls management.

We have an award winning team dedicated to workflow management, system administration, strategic planning and business intelligence, delivering world-class operational planning and management.

As well as experienced project management, our expertise in Lean Six Sigma supports our goal of continuous process improvement, both within Santander Operations and across the wider bank.

Being the Operational function of a bank means being efficient. Controlling our costs and managing our budgets well, to ensure we are providing the best service for the bank, is essential. Your role is supporting our budgetary planning and financial processing and control.

Mitigating and managing risk is everyone’s job, but we also have a dedicated team of experts ensuring we manage our operational risk and controls properly, protecting our customers, our people and the business and ensuring our regulatory compliance.