Santander Privacy Statement
We are Santander UK plc, the Data Controller. You can contact our Data Protection Officer (DPO) at 201 Grafton Gate East, Milton Keynes, MK9 1AN if you have any questions.
This is our Privacy Statement which explains how in relation to the Santander recruitment website (santanderjobs.co.uk) we obtain, use and keep your personal data safe.
Your personal data is data which by itself or with other data available to us can be used to identify you.
We're committed to keeping your personal information safe in accordance with all applicable data protection laws.
The types of personal data we collect and use
The types of personal data we capture and use will depend on your activities, including any information you share, on the website. No personal data is collected by just browsing the site and searching for jobs. We will only collect personal data if you register for E-mail Job Alerts.
We’ll only use your personal data for some or all of the reasons set out in this Privacy Statement. Some of the information relevant to that is included in this Privacy Statement for consistency. Examples of the personal data we use in relation to our websites may include:
- E-mail address (e.g. to allow us to send you scheduled alerts when new roles are posted that meet your search criteria, where you have asked us to send you those alerts);
Providing your personal data
We’ll tell you if providing some personal data is optional, including if we ask for your consent to process it.
Using your personal data: the legal basis and purposes
We’ll process your personal data as necessary to perform the function of supplying job alerts to you for the requested period of time only with your prior consent, i.e. where you have consented to us sending you e-mail alerts of vacancies that meet your criteria;
You’re free at any time to change your mind and withdraw your consent. The consequence might be that we can’t do certain things for you. (E.g. unsubscribing from the E-mail Job Alerts feature will mean you don’t receive future alerts for new roles that meet your specified criteria);
We may also process your personal data to allow us to comply with legal obligations imposed on us, e.g., When you exercise your rights under data protection law and make requests, and or where we are required, to comply with a legal or regulatory obligation, to process your personal data;
If your Job Alert subscription expires without being renewed or extended by yourself we will delete your data within 24hrs.
Sharing of your personal data
Subject to applicable data protection law we may share your personal data only where necessary, with:
- The Santander group of companies* and associated companies in which we have shareholdings;
- Contractors who help us operate and maintain the Santanderjobs website and e-mail alert system;
- our legal or professional advisors, where necessary, for the purposes of allowing us to investigate, defend or bring legal claims;
- any applicable statutory regulators, such as the ICO.
Contacting us by phone
You can call our HR Helpdesk on 0800 028 3803. To help us improve our service we might record or monitor phone calls as explained in the monitoring of communications section as necessary to comply with any legal obligations and for our legitimate interests. View our call charges
Contacting us by email
When you contact us, we may need to collect some personal details like your name, address and phone numbers. Email isn't 100% secure - so we advise that you keep personal information to a minimum. With this in mind, don't transmit personal data such as your account information using normal email. Consider another method if you need to share this information such as calling us.
Emails are stored on our standard internal contact systems which are secure and can't be accessed by external parties. We store this information in order to identify trends, and for the purposes set out in the monitoring of communications section as necessary to comply with any legal obligations and for our legitimate interests. For more information on the criteria we use to determine our retention periods, see below.
Cookies are small text files placed on your computer, smartphone or other device and are commonly used on the internet. We use them to:
- collect information that will help us understand visitors' browsing habits on our website;
- compile statistical reports on website activity, e.g. number of visitors and the pages they visit;
- temporarily store any information which you may enter in tools, such as calculators or demonstrations on our website; and
in some cases, remember information about you when you visit our site. We may need to do this to provide some of our services e.g. if you use the 'Remember my ID' tool
We will retain any consents provided by you for a period of 7 years from the date you have asked us to stop sending you e-mail alerts.
We will normally delete all other personal information held in the Santanderjobs website and e-mail alert system within 24 hours of the withdrawal of your consent.
Your rights under applicable data protection law
Your rights are as follows (noting that these rights don’t apply in all circumstances and that data portability is only relevant from May 2018):
- The right to be informed about our processing of your personal data;
- The right to have your personal data corrected if it’s inaccurate and to have incomplete personal data completed;
- The right to object to processing of your personal data;
- The right to restrict processing of your personal data;
- The right to have your personal data erased (the “right to be forgotten”);
- The right to request access to your personal data and information about how we process it;
- The right to move, copy or transfer your personal data (“data portability”); and
- Rights in relation to automated decision making including profiling.
You have the right to complain to the Information Commissioner’s Office. It has enforcement powers and can investigate compliance with data protection law: ico.org.uk.
For more details on all the above you can contact our DPO.
Changes to this Data Protection Statement
We will notify you if there are any material changes to this Privacy Statement or where we intend to process your personal data for a new purpose not set out in this Privacy Statement before we start that new processing activity.
Legal statement about this Privacy Statement
This Privacy Statement is not designed to form a legally binding contract between Santander and users of our website or online services.
Links to other websites
Certain hypertext links in this website may lead you to websites which are not under the control of Santander UK plc. When you activate these, you may leave the santander.co.uk website. These links are provided solely for your convenience and do not represent any endorsement or recommendation by Santander UK plc.
Santander UK plc accepts no responsibility or liability for the contents of any website to which a hypertext link exists and gives no representation or warranty as to the information on such websites. Santander UK plc accepts no responsibility or liability for any loss arising from any contract entered into with any website to which a hypertext link exists.
Contacting us about our Privacy Statement
You can call our HR Helpdesk on 0800 028 3803 or our DPO at 201 Grafton Gate East, Milton Keynes, MK9 1AN if you have any questions.