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Target hitters, team players
& armchair supporters
make the best Customer Advisors

Target hitters, team players
& armchair supporters
make the best Customer Advisors

Target hitters, team players
& armchair supporters
make the best Customer Advisors

Target hitters, team players
& armchair supporters
make the best Customer Advisors

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Target hitters, team players
& armchair supporters
make the best Customer Advisors



People from a wide range of backgrounds and with all sorts of life experience join our 6 week training course to become customer advisors. So, join us and let your personality shine.

Apply



Part of a friendly and supportive team, you’ll be on the phone all day, taking calls from customers and brokers regarding their existing mortgages or mortgage applications. This isn’t an admin role. It’s all about communication.

It’s about speaking to people, from the length and breadth of the country, using a variety of IT systems and delivering the highest standards of customer care. There’ll be time targets to hit and customer satisfaction levels to maintain as you expertly solve problems, answer queries and offer useful advice to your customers. Fast-paced and extremely varied, no two days, or calls, will be the same.

So, you’ll need to think on your feet, stay switched-on and aim to always deliver a right first-time service. Often working under pressure, support is always available from approachable management and team members. And, nothing is more rewarding than knowing you’ve made a genuine difference to your customers’ lives. If you’re looking for a good career and work-life balance, join us.



We’ve lots of career development opportunities here or within the wider Santander organisation. What’s more, we’ll invest in you and offer a generous rewards package too.

£16,759-£17,642p/a starting salary, £500 flexible allowance and a performance dependent typical annual bonus of 7% of annual salary.

Additionally, your salary will continue to progress through the salary range for your role as your career develops with Santander.

Employee Assistance Programme Pension, life assurance plus discounts and allowances for eye care, Sharesave Schemes Discounts on gym membership and holidays, YouChoose Discount Cards Discounts on retailers and brands including Amazon, B&Q, Apple, O2, Asda, Sainsbury’s, Tesco, M&S and Primark Concierge Service, plus cinema tickets, experiences and days out

25 days holiday, options for flexi holiday and flexible leave based on supportive people policies

Bike For Work scheme
Season Ticket Loans for travel and parking passes
Salary sacrifice car deals

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